“One More Time: How Do You Motivate Employees?” Summary

Posted by Henry (Hank) Gorman On September - 20 - 2008

In brief, Frederick Herzberg categorized “motivators” and “hygiene factors” in the article “One More Time: How Do You Motivate Employees?”   It is whether most of business organizations understand the trend between employers and employees relation.  How much do they understand their employees, and what make them motivate to continue to work for the company.  Obviously these questions would give Herzberg a way to present the idea of psychological KITA in both negative and positive aspects.  Herzberg also mentions the myth about employees’ motivation and what are the ideas the keep the employees motivate.  According to Herzberg, these “motivators” and “hygiene factors” motivate people are totally different between satisfaction and dissatisfaction.  The idea of Hygiene versus Motivators is the theory that is required to be implemented into the corporate training.  These are including employee’s benefits, such as job rotations, satisfaction, enrichment, increasing salary, education, and human relations.

             Every management position should ask, “How do I get an employee to do what I want?”  Well, there is a way keeping the employees motivation is really complex; however, the KITA idea from Herzberg would maintain the situation under control.   So, the negative of KITA can lead employees to job dissatisfaction.  Obviously, human cannot be treated like a dog; but, Herzberg uses it as an example by kicking the dog to provide the responses.  It is the same idea that the management has the control over subordinates.  According to Herzberg, “The opposite of job satisfaction is not job dissatisfaction, but rather, no job satisfaction; and similarly, the opposite of job dissatisfaction is not a job satisfaction, but no job dissatisfaction.”  It is confusing, but also the way Herzberg presents appreciation of most important and aspects of offering challenging, and interesting work in a company.   Perhaps, the increasing opportunities are to motivate employees; which give the complex of working environment.   So, what exactly he mention of motivators?  They are including achievement, responsibility, growth, recognition, and career opportunities.  And hygiene factors include increasing salary, vacation, security, human relations, working conditions or environment, company policy and administration, and quality.

        So, what is exactly “how to motivate employees?” by all means of veridical job loading.  Herzberg has proved it is increasing employees’ motivation and performance from time to time.  Therefore, the management team has to challenge employees in satisfaction and reduce the unnecessary works.  It is a big disadvantage for the company, but the management team must control the organization in their loss.

Work Cite:

Herzberg, Frederick.  “One More Time: How Do You Motivate Employees?”  Harvard Business Review, January 2003.  Page 87 – 96.

One Response to ““One More Time: How Do You Motivate Employees?” Summary”

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